Our story
How it all started
KANIVORA was born out of a shared frustration. While searching for effective and gentle solutions for our own dogs, we found only two options on the market: harsh chemical products and electric shock collars on one side, or ineffective gadgets on the other. Nothing in between.
We spent months testing dozens of products, reading canine behavioural studies, and consulting trainers and vets. The goal was clear: find solutions that actually work, without ever causing the animal any pain.
KANIVORA today offers a full range of respectful solutions for canine wellbeing, and more than 2,145 families across France, Belgium, Switzerland and Luxembourg already trust us.
Our mission: zero compromise between effectiveness and wellbeing
The pet accessory market is flooded with products that put profit before animal welfare. Collars that deliver electric shocks. Flea treatments packed with chemicals. Toys made with toxic materials.
At KANIVORA, every product we select must answer one simple question: would we use it for our own dog? If the answer is no, the product doesn't join our catalogue. It's as simple as that.
Our products don't punish — they educate. They don't mask symptoms — they respect the dog's physiology. And they're tested by real owners, not only in a laboratory.
Total transparency
We're not a multinational with offices in a tower block. KANIVORA is a small, independent and passionate team. We have no physical store — this choice allows us to offer fair prices without the margins of mass retail, while keeping customer service fast and accessible.
Our customer reviews are real and unfiltered. Out of more than 2,145 published reviews, we display an average rating of 4.8/5. We keep negative reviews too — they help us improve and help future customers make an informed choice.
Our ingredients, our materials, our manufacturing methods: everything is documented on every product page. No vague marketing jargon, no 'secret patented technology' — just facts.
Our commitment
Every KANIVORA order contributes to better treatment for dogs beyond your home. A portion of our profits is donated to animal shelters and associations across Europe — not a symbolic gesture, a real commitment.
Our goal: expand our network of partner shelters across Europe and keep offering products that truly respect animal welfare.
Our everyday commitments
Every product is selected according to 4 non-negotiable criteria: proven effectiveness through customer feedback, full respect for animal welfare, safe and durable materials, and honest value for money.
Our customer service responds within 24 business hours, in French. If a product doesn't suit you, you have 30 days to return it — no justification needed, no hidden charges. Full refund guaranteed.
And because trust is built over time, we guarantee the satisfaction of every customer. The vast majority of our customers recommend us to someone they know.
Animal Welfare
Respectful solutions for your companion's comfort.
Quality Guaranteed
Carefully selected products, satisfaction guaranteed.
Community
5% of profits donated to animal shelters across Europe.
Your frequently asked questions
Is KANIVORA a real business?+
Yes, absolutely. We process payments through Stripe, the world leader in secure payments, used by Amazon, Zalando and Booking. Every order is protected by our 30-day money-back guarantee, our Terms of Sale comply with European consumer law, and our customer service replies in French within 24 hours. More than 2,145 verified customers have already trusted us. For full legal information, see our Legal Notice page.
Where do you ship my orders from?+
Your orders are shipped quickly with Colissimo tracking (tracking number sent by email as soon as the parcel is dispatched). Delivery in 8 to 11 business days in mainland France, a bit longer for Belgium, Switzerland and Luxembourg. Free shipping from €30 of purchase.
Does your support team speak French?+
Yes, our support team replies entirely in French, within 24 business hours. Email us at [email protected] or use the form on our contact page — we answer every message, one by one.
Can I get a refund if the product doesn't suit me?+
Absolutely. You have 14 days to withdraw (European right) and 30 days in total to try the product. If you're not satisfied, contact us: full refund, no debate, no justification needed. You're protected.
Are my personal data safe?+
Yes. Your data is processed in accordance with the General Data Protection Regulation (GDPR). Encrypted payment via Stripe (PCI-DSS standard), HTTPS connection throughout the site, no resale to third parties. For any data request: [email protected].